Answering the phone

A lot has been said lately on a radical blog about not being able to get a hold of anyone when you call the police department. We thought it was important to share some information on the BFPD phone system. Unfortunately the police department only has one clerk who works very hard and is tasked with many duties day to day. The police clerk is tasked with taking paperwork to various courts, the DA's office, and to several other agencies on almost a daily basis. In addition to this she also takes a lunch break, takes vacation, and at times is sick like any normal person, and she is off on all approved Village holidays. When she is out of the office many of the staff to include the Chief and the Captain try and pick up the phone as often as they can. The department does have a voicemail system, and the clerk does a very good job of checking it upon her return. It is the opinion of the department that the officers are better suited to be out in the field doing police work as opposed to being in the office answering the phone. There is a very simple solution to solve this problem, what is that you might ask? Well simply call the non emergency dispatch number listed below if you need a police officer for any reason. If you do not need a police officer please leave your message on the answering machine and your call will be returned. We apologies for any inconvenience this may cause, but the Village is not in a position to hire additional staff to answer the phone in the absence of the clerk.

Please Call Regional Dispatch Non Emergency Number:

505-865-9130